返金ポリシー

Return & Refund Policy

Thank you for shopping with us.

Returns Eligibility

Returns are accepted only under the following conditions:

  • The item is defective or has a manufacturing issue
  • The item was damaged during shipping

We do not accept returns for any other reasons, including but not limited to change of mind, incorrect orders, or compatibility issues.

Return Request Period

Customers must contact us within 7 days of delivery to request a return.
Any requests made after 7 days from the delivery date will not be accepted.

Return Process

Before returning any item, customers must contact us and receive approval.
Returns sent without prior authorization may not be accepted.

Return Shipping

If the return is approved due to defect or shipping damage, we will provide instructions for the return process.

Refunds

Once the returned item is received and inspected, we will process the refund to the original payment method if the return is approved.

Contact

For return requests, please contact us at:
info@span-racing.com